Contact Us

Pacific Western Rail Systems Retail Ltd.

 Canadian
Mailing Address

Store Address
Unit 25 – 15531 24th Avenue
Surrey, BC, Canada
V4A 2J4

 U.S.
Mailing Address

250 H Street, PMB 779
Blaine, WA, USA
98230

Toll Free: 1-866-840-7777

Fax: (604) 542-0793 

 Tel: (604) 531-9481 / (604) 542-0790

Hours: 9:00 AM - 5:00 PM Pacific Standard Time Mon-Fri
10:00 AM - 4:30 PM Pacific Standard Time Sat
Store Closed Sunday, Toll-Free Available

COVID-19 Notice:

Our office has been closed to the public since March 26th.
When we will be able to open to the public again is dependent on a number of factors beyond our control.
We still have a few staff in the office, so requests for in stock items can be processed.
We are allowing local customers to drop by and pick up orders, but this is by appointment only.
Please call ahead. The Province of Ontario has ordered all non-essential businesses to close.
We expect British Columbia to do the same soon.

For more information about our hours and availability during Covid-19 click here

Summer Hours:
July and August are variable due to weather and staffing fluctuations.
Please call for early or late hours.

(If you get an answering machine, please leave a message; we'll call you back.)

(Please remember that you can call your sales rep at home since they work out of their homes)